Online Services

SystmOnline

The Practice is pleased to provide patients with access to its Clinical System via a Secure Web Interface.

Use SystmOnline for:

• Appointment Booking
• Prescription Ordering
• View Electronic Summary Health Records

To use SystmOnline you will need a Practice ID number and Access ID number which is obtained from the practice, and, in conjunction with a password, will be unique to you.

Please read this guide for further information on Electronic Summary Health Records (PDF, 310KB)

If you have registered for SystmOnline, login to SystmOnline where you can book appointments and order prescriptions online here.

Please note that, for your protection, to use the online services, you need to register in person at the surgery and present photo-identification (such as photo driving licence, passport or other officially recognised documents).

A parent/guardian, Carer or family member can apply to have Proxy Access to a patient’s online record, this may be required for children under 12 or patients that are unable to manage their online access themselves due to reasons such as a disability or learning difficulties. The proxy user will then be able to book appointments and order repeat medication online for the patient. For more information, please contact our receptionist team who will be able to help you.

• Giving another person access to your GP online services (EXTERNAL PDF LINK)
• Giving employed carers access to your GP online services (EXTERNAL PDF LINK)
• GP online services - quick, easy and safe (easy read) (EXTERNAL PDF LINK)
• Protecting your GP online records (EXTERNAL PDF LINK)
• Getting started with GP online services (EXTERNAL PDF LINK)
• Online Medical Records Access Adult Registration Form (PDF, 146KB)
• Consent to proxy access to GP online services Form (PDF, 110KB)

Try the NHS App

You can now use the NHS App, a simple and secure way to access a range of NHS services and your GP account on your smartphone or tablet.

You can use the NHS App to check your symptoms and get instant advice, order repeat prescriptions, view your GP medical record and more.

If you already use online access you can continue to use it. You can use the NHS App as well.

For more information go to www.nhs.uk/nhsapp

Is my information safe?

Just like a banking app, your identity will be carefully checked during the simple registration process. The app has been designed, built and tested so that your personal information is always safe and secure.

If you want to learn more, visit the NHS App page on the NHS UK website.