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HOW
DO I...
OBTAIN
TELEPHONE ADVICE?
The practice offers telephone consultations as an alternative to face-to-face
consultations. If you feel your problem can be managed via a telephone conversation,
eg advice on a health problem, medication query or you simply wish to talk to
the doctor, please ask the receptionist to book a 'phone-back'.
HOW
DO I...
OBTAIN A REPEAT PRESCRIPTION?
If your doctor agrees, you may obtain repeat prescriptions by giving two working days' notice and ordering between 11.00am and 5.00pm Monday to Friday. Alternatively, you may post your request enclosing an SAE.
At the doctor's request, the receptionist may ask you to make an appointment to be seen before another repeat prescription is issued. This is to review the progress of your medical condition and treatment.
HOW
DO I...
REGISTER WITH THE PRACTICE?
Anyone wishing to register and living within the practice area, can do so by presenting at reception Monday to Friday between 9.00am - 5.00pm. Please bring your medical card, or passport if you are from abroad.
HOW
DO I...
MAKE AN APPOINTMENT?
ROUTINE APPOINTMENTS
You can make an appointment by calling or telephoning Huddersfield 432940. Try
to give reception as much notice as possible which will enable us to offer you
an appointment at a time suitable to you and with the doctor of your choice. Do also remember that one appointment is for one patient. If
you cannot keep your appointment, please let us know as soon as possible.
Please avoid requesting repeat prescriptions for family members during appointments. We have a system for ordering repeat prescriptions (see above).
URGENT APPOINTMENTS
Please indicate to the receptionist if you need to be seen urgently and you will
normally be given an appointment the same day. However, it may not be with the
doctor or at the time of your choice.
Note that the following are NOT considered as urgent appointments: insurance forms, sick notes, general check-ups, letters for college, solicitors,
housing, medical examinations for HGV licence etc.
EVENING APPOINTMENTS
Later appointments are available for those patients unable to attend the surgery during normal working hours due to work commitments. These are held between 6.30 - 8.30pm every Tuesday. Please ask at reception for details.
NHS DIRECT WALK-IN CENTRE
NHS walk-in centres offer fast and convenient access to healthcare advice and treatment for minor injuries and illnesses. They do not replace local GP or hospital service but support the existing local services. They are open from 7.00am until 10.00pm seven days a week; you do not need an appointment.
The nearest walk-in centre is at:
Trinity Medical Centre
Thornhill Street
Wakefield
Tel: 01924 784213
HOW
DO I...
OBTAIN A HOME VISIT?
Home visits will only be done if, in the GP's opinion, the patient's medical condition warrants it. Please request a home visit only when absolutely necessary and you are too ill to attend the surgery.
HOW
DO I...
OBTAIN TEST RESULTS?
The telephones are busiest in the morning, especially Monday. If you are ringing
for test results please ring in the afternoon. Results will only be given to the
patient themselves or to parents of minors.
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